Send an email email@example.com and provide following information:
- First Name
- Last Name
- Gender at Birth
- Kit ID
- Email address you used to create your Silverberry Account
The above information must match the Green Release Form you sent to lab. We will try to find your sample at lab and confirm it.
Please note this can delay processing your results. For quality assurance, any samples received at lab, should be verified with your account information.