How can I delete my account?

You can delete your account and personal info through following steps.

• Note: Only an account holder with the password can delete an account. There is also an option to disable/deactivate an account temporarily.  

1. Login to your Silverberry Account by using your email and password
2. After login, click on your avatar on top right of the page (if you don't have a pic, you see first letters of your Firstname and Lastname)
   
   
   
   
3. Select your name from Drop Down Menu
   
   
   
   
   
4. After going to you Profile, Click on Security & Privacy Tab. You will see an option to Delete your account. 
   
   
   
   
5. Once click the checkbox and click on Delete Account, for security purposes, you will be asked to enter your password again.

Note: Once you deleted your account, we won't be able to re-create your reports. You may want to consider downloading your Reports in PDF format and save it in a secure place. Also if you have taken your DNA Test with Silverberry, you may want to download your DNA file as well.